Advice and Support for your Mental Wellbeing

This is not an exhaustive list.

In a crisis and need help now?

If someone is seriously ill or injured, call 999 or go to your nearest A&E department
www.nhs.uk/nhs-services

Samaritans
Whatever you’re going through, a Samaritan will listen without judging or telling you what to do.
www.samaritans.org
116 123 (Freephone 24 hours a day, 365 days a year)

Hertfordshire Partnership University NHS Foundation Trust (HPFT)
Mental health services for adults, young people and children, including specialist learning disabilities services.
www.hpft.nhs.uk
0800 6444 101 (Freephone 24 hours a day, 7 days a week) or call 111 and select option 2

Nightlight crisis helpline
Sensitive and non-judgemental emotional support and advice.
www.nightlightcrisis.org
01923 256391

Campaign Against Living Miserably (CALM)
Advisers can listen, support and offer practical suggestions.
www.thecalmzone.net
0800 58 58 58

SHOUT 85258
A free, confidential text messaging support service if you need immediate support.
Text ‘SHOUT’ to 85258 (24 hours a day, 365 days a year)

Stay Alive app
A suicide prevention resource with information and tools to help you stay safe in a crisis.
Download from your device’s App store

Zero Suicide Alliance
Support for people and communities before, during and after a crisis.
https://letstalkaboutsuicide.co.uk/herts/

Need a boost?

Every Mind Matters
Advice and practical tips to help you look after your mental health and wellbeing, including a self-care plan and ‘How are you’ quiz.
www.nhs.uk/every-mind-matters

Togetherall
An anonymous online mental health community for anyone aged 16 and over (monitored by professionals), providing support, courses and advice if you are feeling low or depressed.
www.togetherall.com (available 24 hours a day, 7 days a week)

New Leaf Recovery and Wellbeing College
Free courses for adults to help you deal with challenges and improve your wellbeing.
www.newleafcollege.co.uk
01442 864 966

Healthy Hubs Hertfordshire
Free advice, information and support to stay healthy and well, including losing weight, quitting smoking, being active, reducing your alcohol intake, getting money advice, feeling happier and much more.
www.healthyhubs.org.uk

Hertfordshire and Mid Essex Talking Therapies

They have a dedicated YouTube channel for our self-help videos that provide a brief overview of individual topics and introduce helpful techniques that you can practice at home

Self Help Videos | HPFT IAPT Services (hpft-talkingtherapies.nhs.uk)

Worried about a child or young person? 

These services are not for children and young people who are in crisis (see above).

Just Talk Hertfordshire
Mental health support, advice and information for children, young people, their parents and carers.
Free 20 minute online training in the Five Ways to Wellbeing.
www.hertfordshire.gov.uk/5waysonlinetraining
www.justtalkherts.org

With Youth digital wellbeing service
(5-18 year olds, parents and carers)
Helpline and instant messaging service to chat online or over the phone. One-to-one and group support offered.
www.withyouth.org
0208 189 8400 7 days a week (excluding bank holidays 2-10pm)

Lumi Nova Tales of Courage
(7-12 year olds)
Fun therapeutic gaming App that can help with problems such as mild to moderate fears and anxiety.
www.withyouth.org/lumi-nova

Herts Haven Cafés in South Oxhey, Watford and Stevenage
(10-18 year olds)
Safe and welcoming drop-in cafés. Compassionate face to face emotional wellbeing support and guidance for young people from trained workers, without the need for a professional referral.
www.withyouth.org/herts-haven-cafes

ChatHealth (11-19 year olds and parents/carers of 0-5 year olds)
Text a school nurse confidentially about issues such as weight, exercise, healthy eating, stress, anxiety, relationships and sexual health. Not for children and young people who are in crisis (see above).
Monday-Friday 9am-5pm including school holidays.
www.healthforteens.co.uk
www.healthforkids.co.uk
Young people: 07480 635050
Parents and carers: 07480 635164

The Sandbox (10-25 year olds)
NHS-funded service to support children and young people in Hertfordshire with their mental health and well-being. The service offers games, worksheets, group chats and online events for children, young people, their parents/carers, teachers and other professionals.
Therapy sessions: 7am-10pm (Mondays – Fridays) and 10am-10pm (Saturdays and Sundays)
Live Chat: 10am-8pm (Mondays – Fridays)
https://sandbox.mindler.co.uk

Spark Creative Wellbeing Groups, Drop-in
Spark – WithYouth
12-17 yrs, creativity is used to help wellbeing

Supporting You Programme
Services for Young People Dacorum Emotional Wellbeing Project
11-17 yrs, 7 week programme

Disordered Eating Group (livingroomherts.org)

For more information about children and young people’s mental health services that don’t need a professional referral go to:

• www.hertfordshire.gov.uk/youthmentalhealth
• Support & Advice in Hertfordshire for young people :: Hertfordshire and West Essex Healthier Together (hwehealthiertogether.nhs.uk) – includes counselling organisations.
• Mental health support for children and young people – NHS (www.nhs.uk)
• YoungMinds | Mental Health Charity For Children And Young People | YoungMinds
• Self-care | Anna Freud
• selfharm.co.uk

Need someone to listen?

Hertfordshire Mind Network
Mental health information, support, counselling, help in a crisis, memory services and activities for adults and a dedicated service for 5-18 year olds.
www.hertsmindnetwork.org
0203 727 3600

Mind in Mid Herts (based in Welwyn Garden City, Hertford, Stevenage, St Albans and North Hertfordshire)
Mental health courses, workshops and therapy services, including groups for LGBTQ+ and carers, one-to-one calls and social support.
www.mindinmidherts.org.uk
03303 208100

Guideposts
Social groups, physical activities, one-to-one support, crisis management and courses for anyone living with mental health problems, disability or caring responsibilities.
www.guideposts.org.uk/hertfordshire-services
01923 223554

One Call Away
24-hour helpline providing a listening and support service for the Gypsy, Roma and Traveller community.
onecallawaytoday@gmail.com
07748997617

Have you suffered a bereavement?

Cruse Bereavement Support
Helps anyone suffering bereavement to understand their grief and cope with their loss.
www.cruse.org.uk
01707 278389

CHUMS: Hertfordshire and West Essex suicide bereavement service
Emotional and practical support for adults and children affected by a suicide or suspected suicide death.
www.chums.uk.com/hertfordshire-suicide-bereavement-service
01279 212170

Support After Suicide Partnership
Practical information and emotional support for those with experience of suicide or other unexplained death, including the Help is at Hand resource.
(www.supportaftersuicide.org.uk/help-is-at-hand).
www.supportaftersuicide.org.uk

Survivors of Bereavement by Suicide (SOBS)
A safe, confidential environment to share experiences and feelings with others for support.
www.uksobs.org
0300 111 5065
watford@uksobs.org (Watford)

NHS Talking Spaces
Webinar – book in advance for particular time and date. Participants do not use a camera or mic, only the chatbox, it is completely anonymous:  https://www.hpft-talkingtherapies.nhs.uk/resources-and-self-help/webinars/bereavement-living-grief-and-loss

Carers in Herts
Welcome bereaved carers who live in Hertfordshire or have cared in Hertfordshire and have lost the person for whom they cared in the last three years. They have groups in Watford and Hatfield.
Bereavement & Emotional Support – Carers In Herts

Practice Counselling Services
Via GP Referral

Do you have dementia or are you caring for someone with it?

Alzehmiers Society
Offers practical ways to support people living with dementia.
Alzheimer’s Society (alzheimers.org.uk)

Age UK
Offer community-based support services for people living with dementia and their carers to improve their quality of life.
Dementia support services in your area | Age UK
Age UK Advice Line: 0800 678 1602, Lines are open 8am-7pm, 365 days a year.

Dementia UK
Are a specialist dementia nursing charity that is here for the whole family. Thier nurses, known as Admiral Nurses, provide free, life-changing support and advice to anyone affected by dementia.
Home – Dementia UK

Royal Voluntary Services
Offers practical ways to support people living with dementia.
Dementia Help and Support services | Royal Voluntary Service

Dementia Carers Count 
Support for carers including a virtual carers centre and dementia courses. They also offer information for health professionals and information about research.
Homepage | Dementia Carers Count

Worried about money?

Hertfordshire County Council provides cost of living advice and guidance for all residents, including:
• money advice
• information about energy, heating and food support
• information about the help for households offered by central government, including transport, childcare and household costs
• extra help for those who need it most
www.hertfordshire.gov.uk/costofliving

Contact HertsHelp for free, confidential assistance and to be put in touch with local services and support.
www.hertshelp.net
0300 123 4000
info@hertshelp.net

Contact Citizens Advice for free, confidential advice on a range of issues, including benefits, debt, budgeting and if you are in crisis.
www.citizensadvice.org.uk
0800 144 8848