eConsult

We accept eConsult forms for clinical advice and administration queries 7am-5pm Monday-Friday.

All clinical requests are triaged by a GP on the same day and we aim to respond to administrative requests within 3 working days.

Please do not use eConsult if  you’re outside of the UK – you will need to contact the local GP to where you are staying.

Do you need to speak to your GP?

• The Hertfordshire “Healthier Together” website provides advice for parents, young people and pregnant women.
• “HertsHelp” helps you find independent support, guidance and information to get the most out of life.
• “Hertfordshire Talking Therapies” provides tools for self help for common mental health problems, or you can self refer to them for additional support.

Click the image below to start an eConsult.

Clinical advice forms allow you to request advice regarding a specific problem or condition, you will be navigated to a list of over 100 common medical problems, once you have identified your problem you will be asked a series of questions to better understand your symptoms. Your responses will then be sent to the practice and triaged by one of our clinicians (GP). You will be contacted with their decision and treated by the most appropriate clinician, this may be your GP, a Practice Nurse, a Clinical Pharmacist or a First Contact Physio depending on your clinical needs.

We GP Triage all clinical forms the same day and will repond to you. You will be provided with advice or an appointment with us based on your medically need.

Administration forms submitted through eConsult is the new way to request non-urgent administrative advice. The response time for admin forms is 3 working days, this does not mean the request will always be completed in 3 working days, but we will ensure to update you if this is the case. Administrative requests can be submitted 24/7.  Please note these forms are not to ask about medical concerns.

The types of administrative forms that can be completed are:

• Discuss a recent test(s)
• Sick note (fit note) – please by aware that you may be asked to submit a full eConsult form regarding your symptoms if deemed necessary by the doctor and these can take up to 7 days to complete
• Request Maternity Exemption Certificate
• GP letter
• Medical Report
• Medical Examination
• Other requests for documents or paperwork