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Tring Dispensary Closure

Posted on June 21st, 2022

Dear Patients,

Due to a small electrical fire in our Tring Dispensary, we have had to close the Dispensary until further notice. We understand that this may be alarming for patients and we would like to reassure you that we are working to keep disruption to a minimum.

Our Pitstone Dispensary continues to operate as normal and we are directing patients who require urgent medications to be dispensed, to collect from this site.

Patients who may have received a text from the practice to collect medication and have not yet done so, we will need to re-dispense these medications and would ask that you wait for a further text from us before you attend the practice to collect your prescription.

We do ask that if your medication is not due or urgent that you allow us as much time as possible to fulfil your prescription due to these unforeseeable circumstances.

Medication deliveries scheduled for tomorrow (Wednesday) will continue as normal however we regret to advise that we have had to cancel Thursday’s deliveries. We will text patients to advise when their medication will be ready for collection from our Pitstone site.

We will keep patients informed of plans to reopen our Tring Dispensary however in the interim and as a result of this small fire, there will be a delay in processing medication requests.

If you are concerned about the impact of this on your recent medication request, or you would like to check on the status of your request we would ask that you do not contact the practice via telephone unless you have completely run out of medication.

We apologise for any inconvenience and thank you for your continued cooperation during this time.

Rothschild House Group.