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The NHS Community Pharmacist Consultation Service (CPCS) is an NHS England initiative providing more convenient treatment closer to patients’ homes.
Lots of conditions are more appropriate for a consultation with a Community Pharmacist, rather than a GP. Our team will discuss your symptoms and, if appropriate, refer you for a same day appointment with our community pharmacist colleagues at a local community pharmacy for a personal consultation. You will have a choice over which pharmacy you are referred to.
What is an NHS Community Pharmacist Consultation?
How can the clinical pharmacist help?
The clinical pharmacist will make a record of the outcome and send it back to your GP.
What conditions can the clinical pharmacist treat?
Generally this will include most uncomplicated minor ailments and minor illnesses such as:
What conditions aren’t referred to the clinical pharmacist?
Generally this will include:
This service has been trialled by practices in Hertfordshire, where it has proved to be very successful and patients in particular are finding it very helpful. Patients have also been referred to local clinical pharmacists by NHS 111 for some time.
This will help free up GPs to deal with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We will be listening to patients about their experience of using this service and working closely with our local clinical pharmacist to inform how we can improve things, and so are keen to hear your views. You will be advised how to give this feedback when you access the Community Pharmacy Consultation Service.